Terms of Service

Introduction

These Terms of Service ("Terms") govern your access to and use of the services provided by Brandmasters Media ("we," "our," or "us"), including our website, consulting engagements, retainer packages, deliverables, and any related materials. By engaging our services, subscribing to a monthly package, or accessing our website, you agree to be bound by these Terms.

Services

Scope of Engagement

Brandmasters Media provides specialized go-to-market (GTM) and growth consulting services including but not limited to go-to-market strategy, growth strategy, revenue optimization, funnel diagnostics, go-to-market planning, and organizational advisory. The specific scope, timeline, and deliverables for each engagement will be defined in a separate Statement of Work ("SOW") agreed upon by both parties prior to commencement.

Discovery Calls

Initial discovery calls are offered at no charge and do not constitute a binding agreement for services. No consulting relationship is established until a signed SOW is in place.

Deliverables

All deliverables, timelines, and milestones will be outlined in the applicable SOW. We will use commercially reasonable efforts to meet agreed-upon timelines, though dates are estimates and not guarantees unless explicitly stated otherwise.

Engagements

Any paid engagement is governed by a separate written agreement or statement of work (SOW), which sets its scope, fees, payment terms, duration and termination. If that agreement differs from these Terms, the agreement prevails.

Intellectual Property

Client Ownership

Upon full payment, the client owns all deliverables created specifically for their engagement, including strategies, roadmaps, reports, and recommendations outlined in the SOW.

Brandmasters Media Retained Rights

Brandmasters Media retains ownership of all pre-existing intellectual property, proprietary frameworks, methodologies, tools, and templates used in the delivery of services. The client receives a non-exclusive, non-transferable license to use these materials for their internal business purposes.

Portfolio and Case Studies

Unless otherwise agreed in writing, Brandmasters Media may reference the client relationship and general nature of work performed in marketing materials, portfolios, and case studies. We will not disclose confidential business information without prior written consent.

Confidentiality

Mutual Obligations

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement. This includes business strategies, financial data, customer information, internal processes, and any materials marked as confidential. These obligations survive the termination of the engagement for a period of two years.

Exceptions

Confidentiality obligations do not apply to information that is publicly available, independently developed, received from a third party without restriction, or required to be disclosed by law.

Warranties and Limitations

Service Warranty

We warrant that our services will be performed in a professional manner consistent with generally accepted industry standards. We do not guarantee specific business outcomes, revenue targets, or growth metrics. Consulting services are advisory in nature, and the implementation of recommendations is at the client's sole discretion and risk.

Limitation of Liability

To the maximum extent permitted by law, Brandmasters Media's total liability for any claims arising from or related to an engagement shall not exceed the total fees paid by the client for that specific engagement in the 12 months preceding the claim. In no event shall Brandmasters Media be liable for any indirect, incidental, consequential, or punitive damages.

General Provisions

Independent Contractor

Brandmasters Media operates as an independent contractor. Nothing in these Terms creates an employment, partnership, or agency relationship between Brandmasters Media and the client.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, with jurisdiction in the courts of Mumbai, Maharashtra. Any disputes arising out of or in connection with these Terms shall first be attempted to be resolved through mutual negotiation. If unresolved within 30 days, disputes shall be referred to arbitration in Mumbai under the Arbitration and Conciliation Act, 1996.

Amendments

We may update these Terms from time to time. Material changes will be communicated via email or through our website. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Contact

For questions about these Terms, please contact us at hello@brandmastersmedia.com.